FREQUENTLY ASKED QUESTIONS

I WANT THING FROM PERSIAN SOUVENIR BUT YOU DON’T HAVE IT IN YOUR SHOP

Our goal are prepare all souvenir from Iran to this shop , But you if need a special thing and don’t found it , please let us know for prepare it for sale in first time

DO YOU HAVE WHOLESALE OF PRODUCTS?

Yes , Sure . Our main activity are wholesale and export Iranian foods and nuts to other countries and we have wholesale and export to your country . For wholesale rate you must send email .

How we can use of discount coupon

With each order , we give to you a discount coupon in your box order and you can use of it in next order . Also we give to our loyal customers with periodic Buy , coupon of discount by email.

 

Does Koolleh charge fees or tax ?

No . Its a discount for our clients , we have not any tax or fees on our products and you just pay for price of order.

Can i order as gift?

Yes , Sure . If you wanna make purchase as a gift , you can give other address and let us know about your order are gift . We prepare it in gift box and also , we give a free gift from Koolleh on it free of charge .

 

 

Which countries and currencies are usable ?

All countries in the world can buy from us , and also we accept only US Dollar ( USD ) in our shop

What are the payment methods available?

Our payment methods are :

 

  • Visa Card
  • Master Card
  • Paypal
  • Western Union
  • Transfer in Bank ( Swift )
  • Skrill
  • Webmoney
  • Perfect Money
  • Payza
  • Bitcoin

How long will it take for my order to arrive after I make payment?

We have two shipping way for send your orders and , you choose it . in Express shipping your order will be receive in 6 – 8 Days and also in Economy shipping your order will be receive in 20 – 27 Days

can I track my orders ?

Yes , Sure . After your complete payment , we prepare your order in less time , this time are 24 hours and in some times in holiday are maximum 48 hours . So we after send your box , we give to you information of service , we sent to you and track number for tracking your box .

How we can trust you for make purchase ?

We are a sub group from Rowhani Saffron Co.
This company one of the biggest exporter Saffron to all countries in the world from 7 years ago . You can read about this company in Wekipedia

What is the Koolleh Store?

Here are a online store of Persian souvenir and Persian nuts and also other traditional foods.